Help Centre
Help, guides and legal.
Find answers for your role, access legal documentation, or get in touch. Jobaro is a platform — the businesses, agents and professionals using it remain responsible for their own obligations.
Build phase — legal notice
The legal documents on this platform represent working terms for Jobaro's current build, demo and early commercial phase. They are reviewed and updated on an ongoing basis. Before any full commercial deployment or regulated use, all legal pages should be reviewed to confirm they are appropriate for your specific situation. Consult a qualified solicitor for advice about your own legal position.
Help by role
Choose your portal to find role-specific FAQs and guidance.
Customer
Help for customers requesting quotes, tracking jobs, approving variations and reviewing reports.
Business
Questions about quotes, Scope of Works, jobs, operatives, stock, partner trades and invoicing.
Operative
How to see jobs, update status, log materials, message your company and manage your field profile.
Agent
Managing properties, maintenance requests, visit records, contractor assignments and landlord visibility.
Landlord
Reviewing quotes, statements, approvals, messages and property records through your landlord portal.
Tenant
Reporting repairs, tracking requests, checking rent records and managing your tenancy through the app.
General FAQs
What is Jobaro?
Is Jobaro the contractor doing the work?
Are guide prices and demo figures final quotes?
Who is behind Jobaro?
Is my data safe?
How do I sign up?
Are these legal documents finalised?
Legal documents
Review these before starting or commissioning work through the platform.
Terms and conditions
Platform terms covering accounts, bookings, Scope of Works, pricing status and role-based responsibility.
Privacy policy
How Jobaro handles personal data across quotes, jobs, property records and portal access.
Cookie policy
Essential cookies, session cookies and our approach to optional tracking.
Guide price disclaimer
When guide prices, partner estimates and demo figures are not final binding quotes.
Platform use rules
Acceptable use for all roles using messaging, invites, portals and coordination tools.
Pricing and demo wording
How pricing, demo flows, FastTrack fees and rough ranges should be understood.
Data separation
How customer-safe portal data is separated from business pricing, margins and internal notes.
Trade standards and badges
What Jobaro checks, what it does not guarantee, and why trades remain responsible for their own compliance.
Dispute resolution
The record, escalation and moderation process when a project, payment or booking is disputed.
Contact legal and support
Routes for legal notices, privacy requests, standards concerns and dispute escalation.
Contact & escalation
Include your account email, company name or job reference, and a concise summary of the issue. Use the route that best matches your situation.
General legal & privacy
trust@jobaro.buildData requests, legal notices, general compliance and privacy concerns.
Dispute escalation
disputes@jobaro.buildUnresolved platform disputes about bookings, records, payment or conduct.
Standards concerns
standards@jobaro.buildIf you believe a business has misrepresented qualifications or insurance on Jobaro.
Jobaro is a Trent End Ventures Ltd product. Sending an email does not by itself pause a job, stop a payment process, or preserve legal deadlines. If you need urgent legal, safety or insurance action, take that separately.