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Review labels, reports, moderation, appeals, messages and content restrictions.
General information only. Jobaro does not provide legal, tax, accounting, employment, tenancy or health-and-safety advice. Your circumstances and location matter.
The policy should explain which users qualify. Wherever possible, reviews should be linked to a real Jobaro job or verified interaction.
It means Jobaro found a qualifying platform record connecting the reviewer and reviewed business. It does not prove every allegation or guarantee the reviewer's opinion.
Not merely because it is negative. It may report the review where it is fake, unlawful, irrelevant, abusive or otherwise breaches the published policy.
No. Creating, commissioning, purchasing or knowingly publishing fake reviews is prohibited.
Only where the policy permits it and the incentive is clearly disclosed. An incentive must not depend on giving a positive rating.
Yes. Replies must follow the content rules and must not disclose confidential customer, tenant, health, payment or dispute information.
Yes, with an edit history where appropriate. Material edits should not erase the moderation and verification record.
Jobaro may remove or restrict content that breaches law or the published policy. The moderation reason and appeal route should be recorded.
Use the appeal action attached to the decision. A reviewer not responsible for the original decision should handle the appeal where practical.
Messages are restricted to authorised participants but may be processed for delivery, security, support, legal compliance and investigation as described in the Privacy Notice.
