Help category
Workspace ownership, staff access, invitations, login safety and account closure.
General information only. Jobaro does not provide legal, tax, accounting, employment, tenancy or health-and-safety advice. Your circumstances and location matter.
A person creating an organisation must have authority to act for it. Jobaro should record their declaration and may ask for further verification.
No. Each person must use their own account so permissions, signatures, activity and responsibility can be properly recorded.
Invited users receive a secure, expiring, one-time link and create their own password. Administrators must not send reusable passwords through email or WhatsApp.
Their powers depend on the role assigned. Sensitive actions such as billing, staff removal, data export, policy changes and account closure require elevated permission and audit logging.
Yes. Users and organisations must keep their business details, services, qualifications, insurance and contact information accurate and current.
Jobaro may send reminders where expiry dates have been entered. The certificate holder remains responsible for renewal and for deciding whether they are legally permitted and competent to work.
Change the password, revoke unknown sessions, enable stronger authentication and contact Jobaro immediately. Jobaro should provide an urgent account-security route.
The workspace is controlled by the contracting organisation, subject to Jobaro's platform terms. Individual staff members do not gain ownership merely by entering information.
Their access should be removed promptly while preserving legitimate audit records. Job records and company documents should remain with the organisation, subject to data-protection rights and retention rules.
Yes, where available and lawful. Account closure must explain which information can be exported, which information will be deleted and which records may need to be retained.
