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Complaints, disputes and accessibilityJurisdiction: United KingdomAudience: All users, Customer, Company, Operative, Landlord, Letting agent, TenantLast reviewed 2026-08-30Next review due 2026-11-30

How do I request an adjustment or alternative format?

Provide an accessible support route allowing users to request help, alternative formats or another communication method without requiring them to disclose more information than necessary.

General information only. Jobaro does not provide legal, tax, accounting, employment, tenancy or health-and-safety advice. Your circumstances and location matter.

Plain answer

Provide an accessible support route allowing users to request help, alternative formats or another communication method without requiring them to disclose more information than necessary.

What this means for you

A Jobaro platform complaint is separate from a dispute about work supplied by another company.

What you need to do

Choose the right complaint type, preserve evidence and use the dedicated data-protection complaint route for privacy concerns.

What Jobaro does

Jobaro receives platform, privacy, billing, accessibility, safety and moderation complaints and tracks deadlines, owners and outcomes.

What Jobaro does not do

Jobaro does not automatically mediate work disputes, adjudicate defects or remove court and statutory rights.

Official sources

  • How to deal with data protection complaints

    ICO / checked 2026-08-30

  • Web Content Accessibility Guidelines 2.2

    W3C / checked 2026-08-30

Related questions

  • Is Jobaro accessible?
  • Is Jobaro always available?
  • Can Jobaro exclude all liability?
  • Is Jobaro liable for everything recorded on the platform?

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Jobaro

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Jobaro is a product of Trent End Ventures Ltd.

Company no. 17217981. Registered office: 1, Suite 10022 Hanley Street, Nottingham, United Kingdom, NG1 5BL. Not VAT registered.

support@jobaro.co.uk

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Jobaro provides software and records. It is not automatically the contractor, landlord, letting agent, tax adviser or safety adviser. Platform boundary